Custom software · Hardware

Hardware-software integration
Connecting is only the first step

Gates, sensors, industrial controllers and scanners have to enter work orders and boards. Design connection, collection and the business together, so the floor is not left with a box you cannot see into.

  • Exceptions open tickets. They do not only alarm.
  • Protocol, offline, permissions and privacy are scoped together.
  • You can name the hardware brand. Software must reach the business.

01 / Method

Design connection, collection and the business together

Cameras alone, or a closed IoT box, still leave the floor staring at screens. On hardware-software work, DaXi asks first who handles an exception, whether it must become a ticket, and whether it must reach HR or the warehouse. Device protocol, offline cache, permissions and privacy go into the same plan.

You can name the hardware brand. Software must deliver events into the business systems you already run—not another cloud no one can see into.

  1. 01

    Define how an exception closes

    Overheat, missed punch, missed scan: popup or dispatch. If the loop is unclear, more devices are only decoration.

  2. 02

    Protocol and offline must be explicit

    Sites often lack a stable network. Failed collection must be able to catch up. Do not pretend the line is always up.

  3. 03

    It is integration only if it reaches the business

    Access into HR, scans into stock, energy into MES. A closed box that will not release data is not software.

Floor devices working with the business system
Connecting a device to the cloud is only the first step. If events never enter tickets and boards, the floor still stares.

02 / Delivery

What we actually ship

Each item is something people can use and accept after launch—not a demo unit in a glass case.

01

Device access

Gates, sensors, industrial controllers and scanners join by protocol. Brands can be specified. Interfaces must open to the business layer.

02

Collect and control

Status uplink, command downlink, offline cache and catch-up are designed for the site network. We do not pretend always-online.

03

Exceptions and tickets

Over threshold, offline or missed check opens a ticket, assigned to the shift, closed in the same back office.

04

Access and permissions

Gates and parking follow role. Access dies on exit. Visitors expire.

05

Cloud and boards

Online rate, alerts and handling time are visible—not only inside a vendor app.

06

Hooked to the business

Attendance into HR, scans into stock, energy into production. Avoid another cloud no one can see into.

03 / Process

From brief to launch, as engineering

Each stage has a sign-off artifact, so the project does not idle on video-wall skins. See the full path

  1. 01

    Site inventory

    Which devices, protocols and networks exist, and who handles an exception.

  2. 02

    Closed-loop design

    Alert, ticket, permission and privacy rules go into the plan before you buy or change hardware.

  3. 03

    Access and integration

    Real devices, weak network and power-loss catch-up must pass—not only a lab green light.

  4. 04

    Business hookup

    Which events HR, warehouse and production receive, and how failures reconcile.

  5. 05

    Pilot and cutover

    Parallel paper patrols stop. False-alert rate drops to an acceptable level.

04 / Scenarios

Built for this kind of need

Devices differ. So does the loop. Match the exception first, then talk box versus open access.

Line / energy

Line energy and industrial control

Heat rise, downtime and kWh enter boards and MES. Over threshold dispatches maintenance.

How line energy enters a ticket

05 / Guides

Hardware-software guides

Why integrate, what you gain, common questions, and the gap between a closed loop and none. Each piece stands alone and links to the others.

Why it matters 6

What you gain 6

FAQ 8

Compare & scenarios 10

Before you start

Start with the devices and the exception you need closed

Which gates, sensors and controllers you have, and who should handle an exception. We will say whether to integrate or change the protocol.

  • 01Devices already on site, brands, and whether the protocol is open
  • 02The first exception to close: missed check, access, energy or stock vs. books
  • 03Which business / HR / warehouse system it must reach
  • 04Whether the network is stable, and whether catch-up is acceptable

Inquiry

Contact Us

Start with the devices on site and the exception you want closed. That reaches a plan faster than “we want an IoT platform.”

Email
service@wehoope.com
Phone
+86 139-2520-6166
Address
W903, Shenzhen-Hong Kong Industry-University-Research Base, No. 201 Gaoxin South 7th Road, High-tech Zone Community, Yuehai Subdistrict, Nanshan District, Shenzhen