Public & community services

Education

Education systems revolve around the timetable: enrolment, scheduling, attendance, and renewal form one chain. The parent side has to be simple and the admin side has to be editable.

Cluster Community
Focus Enrollment · timetable
Delivery Gate by gate, acceptable and operable

How we see this industry

Timetable and scheduling

Enroll and pay, class and schedule, attend and consume hours, leave and make-up, renew and transfer are one chain. Parents need few steps: see the timetable, leave, pay. Academic ops must change classes, switch teachers, and see remaining hours. We first watch peaks: opening week and renewal month. How a pack deducts, how a trial converts, how a pause freezes, live in the system so the desk does not mental-math remainders. Teacher pay by attendance or by class that does not match consumption records becomes a dispute; pay must come from the same attendance sheet.

Multi-campus resources

Multi-campus, multi-subject: room and teacher collisions are daily scheduling. The system must detect them and notify parents after a change. Materials sold separately split from the course order but can still cash out together. Where regulators require prepaid disclosure, contracts and remaining hours export per student—not only in a counselor’s sheet.

Hour consumption is finance

Consuming a class hour is a finance fact, not roll-call. One wrong attendance wrongs remaining hours and teacher pay. Late sign and proxy taps need rights and a reason. Live or recorded, if in scope, have their own attendance definition. Referrals and counselor performance can wait; timetable and the hour ledger must be right first.

Inserts and leave

Trial conversion, inserting a class, changing teachers, a parent leaving on a child’s behalf—academic ops handle these daily, so the system needs those entries, not only a standard enroll. Prepaid balance and consumable hours export to regulator rules. Combined classes, waitlists, and room capacity are blocked at save. Counselor performance can wait, but if referrals bind to gifted hours, that rule enters the system so the desk cannot add hours privately.

Not opening week

Go-live avoids the first week of term: migrate in-class students and remaining hours, run attendance in parallel a week, then cut. Training is academic ops and the desk. An education system that works means the timetable parents see is the hours the school deducts, teacher pay matches attendance, and remaining hours are clear at renewal.

Typical scenarios

Enrolment and payment

Parents enrol online and pick a class, payment holds the seat, and refunds calculate by session rules.

Scheduling and changes

Classes are scheduled against teacher, room, and group constraints, and affected students are notified automatically when something moves.

Session use and renewal

Sessions deduct as classes happen, with remaining balance and renewal prompts pushed to parents and advisors.

Common blockers and how we handle them

Blocker

Enrolment forms come through chat groups and class sizes are counted by scrolling messages

How we handle it

Online enrolment holds the seat, capacity is visible in real time, and full classes roll to a waitlist.

Blocker

A schedule change notice is missed and parents arrive at an empty room

How we handle it

Changes notify affected students automatically, with delivery status visible.

Blocker

Session balances are unclear and refunds turn into arguments

How we handle it

Attendance deducts the session immediately, and parents can check balance and history themselves.

Common system modules

Admissions and enrolment

Online enrolment, capacity control, payment and refunds.

Scheduling and attendance

Teacher, room, and group scheduling, changes, roll call.

Sessions and renewal

Session consumption, balance alerts, renewal follow-up.

Student records

Learning history, progress reports, school-home messaging.

Teachers and pay

Teaching load, pay rules, settlement detail.

Campus performance

Admission conversion, renewal rate, class fill rate.

Delivery gates

  1. Scope

    Write enroll, classing, consumption, make-up, and teacher-pay rules around the timetable. Confirm how remaining hours for in-class students migrate.

  2. Architecture

    Fix pack definitions, room/teacher collisions, and parent-side rights. Confirm checkout, contract disclosure, and current finance connections.

  3. Build & integrate

    Connect attendance consumption and class-change notices on a real timetable. Remaining hours that match and teacher pay that produces are acceptance items.

  4. Launch & operate

    Avoid the first week of term; parallel attendance, then cut. Train academic ops and the desk; parent timetable matches deductions. Iterate by campus.

Related capabilities

Custom software development

Management systems, apps, mini programs, and web platforms—from scope to launch and operations.

Kandiantong private-domain mall

Catalog, orders, payments, and members delivered by engineering gates, with one stock and member base online and in store.

Corporate and multilingual sites

A brand site that can be found, verified, and cited, with bilingual content and inquiry capture.

Related industries

Industries we ship in

Walk us through your process before anything gets built

Tell us how the work happens today, where it breaks, and when you need it live. We will come back with a scope you can check and a phasing plan.

Send your requirements +86 139-2520-6166

Contact Us

Email
service@wehoope.com
Phone
+86 139-2520-6166
Address
W903, Shenzhen-Hong Kong Industry-Education-Research Base, 201 Gaoxin South 7th Road, Nanshan District, Shenzhen