Kandiantong

Kandiantong: Help-center playbooks match the switches in the back office

July 28, 2026 DaXi Technology

Start with the conclusion: the service contract should state how soon after termination members, orders, products, and balances can be exported, what the format is, and how soon the production copy is deleted after export.

Rule points

This article is not legal advice. Categories, rates, and permits follow the latest requirements of the platform and the competent authority.

The data controller is usually the merchant. Kandiantong processes data as agreed. Payment-institution statements live on the merchant platform. Downloading them does not depend on the mall contract.

After the contract ends, personal information is deleted or anonymized to the minimum necessary, except where laws and regulations require it to be kept.

How the mall cooperates

Export fields include at least the phone number, tier, principal, gifts, unfinished orders, and SKU. Permissions and logs are kept.

Do not promise only in a sales chat that the data can be exported at any time.

What to check before launch

When putting the data-export duty in the contract into practice, follow the latest platform documents and regulatory text. Transaction data must still be takeable after termination.

When a license has expired, the category does not match, or the user does not meet a condition such as age, the checkout button is unavailable. The mall only turns rules that are already allowed into fields and buttons. It does not replace a license.

Do not hide categories, forge qualifications, fake waybills, or pay multiple levels. The boundary of this page: the service contract should state how soon after termination members, orders, products, and balances can be exported, what the format is, and how soon the production copy is deleted after export.

The next page from here is the transaction page, so you can judge whether a monthly-fee template can cover it, or whether it needs its own project.

Kandiantong Help center Private mall

Source: https://www.kandiantong.com/rules/data-export-contract.html