Kandiantong: One order can be split across roles
The conclusion first: unfinished orders, and orders still inside the after-sales window, must remain workable. Older completed orders can be archived as read-only. They do not all have to be poured into the new order flow.
How to use the conclusion
Laws and platform rules will be updated. This article gives handling principles for implementation. It is not legal advice. Customer service must be able to look up the amount and the mobile number by order number. Name a post, not only a person, as the keeper of the archive files. The to-ship list in the new system should contain only orders that are truly waiting to ship. How far back a user can see orders in the mini program is your decision, and it should be written into the notice.
Easy pitfalls
Importing everything puts old orders into the to-ship list. Keeping none of them makes refunds impossible during the after-sales window. An archive that lives only on someone's computer is another pitfall. Handle in-progress orders and archives against the migration list. Accept by the number of orders, not by whether the page looks good.
How to check before launch
Fix the conclusion first: unfinished orders, and orders still inside the after-sales window, must remain workable. Older completed orders can be archived as read-only. They do not all have to be poured into the new order flow. During implementation, hold to "in progress is required; orders from years ago can be archived." Write that sentence where the user can see it before paying. Do not leave it only in an internal group.
For acceptance, run one operation that should succeed and one that should fail. The item counts as landed only when the two results are opposite. Kandiantong does not build features that bypass review, pay three levels of commission, list products without a license, or exaggerate therapeutic effects. What cannot be done is removed at review, rather than left until after launch and covered with a note.
Source: https://www.kandiantong.com/answers/keep-old-orders.html